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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Mills

June 25, 2026

5  out of  5
rating by Kevin Mills
"Great people to work with! Saved me a ton of money and was treated like family. Can’t recommend them enough."
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jess hart

June 22, 2026

5  out of  5
rating by jess hart
"Great agency to work with! Very informative of rate changes! Appreciate them!"
We responded:
"Thank you so much Jess for the review! I am so happy to see you were able to get a great rate decrease and save some money on your auto insurance."
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Gary Rhinehart

June 16, 2026

5  out of  5
rating by Gary Rhinehart
"This agent and her staff are great speak with and a pleasure to deal with on any issue or questions you may have. I've been with the for many years and have no plans of taking my business anywhere else. I would recommend this agent to anyone who wants a good relationship with their insurance agent and their staff."
We responded:
"Thanks Gary for the honest feedback of how we have taken care of you as a whole since starting with us. Our goal as a team is to always put our customers first and to make them feel valued and at home. We appreciate the support and hearing that we are meeting your needs. Please do not hesitate to ever reach out if you need us for anything! "
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Ben Johnson

June 15, 2026

5  out of  5
rating by Ben Johnson
"State Farm has been taking care of me and my family for over 30+ years!!! My local agent is the best...always finding ways to save me money! Thank you State Farm and my local agent Ariel McLanahan!!!"
We responded:
"Thank you Ben for your kind and genuine feedback for our team here! We always want to make every customer feel at home here and I am so thankful we have been able to help save you some money and insure you in different ways with your accident insurance, property, life and watercraft insurance. We are always happy for our customers when they are able to save money with us. Thanks so much again for the review and please do not hesitate to reach out if you need anything!"
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Kalea Henderson

June 12, 2026

5  out of  5
rating by Kalea Henderson
"Ariel and her team are the best. I love the quick response time. Also being able to send texts is a plus."
We responded:
"Thanks Kalea for the review! I am glad that we have been able to help you very quick and efficiently. Our goal here is to always make a smooth and quick process for our customers. We are always here to help! "
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Darren Whitaker

June 10, 2026

5  out of  5
rating by Darren Whitaker
"The associate was very kind and respectful."
We responded:
"Thank you so much Darren! It looks like that was Ema here that helped you out. She loves our customers so much and hearing the feedback of Ema being very respectful and kind, is what this Agency is all about. Our customers mean so much to us. We appreciate the kind words. Please do not hesitate to contact us if you need anything else!"
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Christopher Hinton

June 8, 2026

5  out of  5
rating by Christopher Hinton
"Great people, good service. Anytime I call Ariel And her team are always willing to help."
We responded:
"Thank you so much Christopher for your review! I’m so thankful that our team here as a whole has been quick with getting you assistance on all your needs with the kayak. We value feedback like this and appreciate the kind words. If you need anything else on your insurance, please do not hesitate to call us!"
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Ashley Smales

June 2, 2026

5  out of  5
rating by Ashley Smales
"Everyone in the office is so friendly and helpful. They go the extra mile to make sure that their customers have the best coverage possible for their needs. They also offer discounts, so I have my car and renter's insurance bundled together."
We responded:
"Ashley, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ariel McLanahan’s Team!"
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KIMBERLY HENSON

June 2, 2026

5  out of  5
rating by KIMBERLY HENSON
"Very helpful and prompt. Looked for ways to save money on my auto policies."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Aileen Coleman

May 27, 2026

5  out of  5
rating by Aileen Coleman
"My experience was great the lady Ariel mclananhan was very professional and nice and explained everything great she was so nice and I will definitely continue my business with her and this company."
We responded:
"Thank you so much for your wonderful review! I’m glad I could provide a professional and clear experience for you. It means a lot to me that you plan to continue your business with me and our company. I look forward to supporting you for many years to come!"
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lorraine mcdowell

May 26, 2026

5  out of  5
rating by lorraine mcdowell
"I love State Farm"
We responded:
"Thank you for the great review, Lorraine! Give us a call if you need anything. We're always here to help with your insurance and anything else you need help with. Thanks so much! "
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Brandon Hamilton

May 14, 2026

5  out of  5
rating by Brandon Hamilton
"Fantastic service and super friendly staff!"
We responded:
"Thank you for sharing your experience! I’m proud that our team took the time to answer all your questions and provide the support you needed. Please feel free to contact us anytime for car insurance or any other coverage assistance!"
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Karessa Graham

May 12, 2026

5  out of  5
rating by Karessa Graham
"Kenzie was very nice and professional"
We responded:
"Thanks Karessa for the 5-Star Review. I'm thankful Kenzie was able to help you out and connect with you! Please do not hesitate to reach out if you have any questions or concerns in the future! "
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David Maynard

May 11, 2026

4  out of  5
rating by David Maynard
"The owner of the agency is great but some of the employees need to dress a little more appropriate for the busy work not in sweat shirts and shorts that are way to short in a place of business"
We responded:
"We greatly appreciate the glowing rating, David!"
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Joseph Aznaran

May 6, 2026

5  out of  5
rating by Joseph Aznaran
"They are very helpful."
We responded:
"Thanks Joseph for the 5-star review! I’m grateful for your support and thrilled to know you had a great experience with our agency. We’re here to provide top-notch insurance service and care for our clients every step of the way. If you ever need anything, don’t hesitate to reach out!
"
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Johnny Scott

April 23, 2026

5  out of  5
rating by Johnny Scott
"A Low price Mean A lot When Everything is So High Thank you Once Again Jls"
We responded:
"Thanks Johnny for the 5-Star Review! I'm thankful that we are able to help you save on your car insurance while also providing homeowner's as well. Your recommendation means the world to us, and we’re here to assist you anytime you need help. Thank you again for your kind words!"
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azul darnell

April 23, 2026

5  out of  5
rating by azul darnell
"Ive been with statefarm for almost a year, just navigating thru the brink of being an adult on my own, and the agents here are phenomenal, theyre kind and understanding, and consistently reach out to you to update you or congratulate you. frequent discounts, lots of ways to save money here. love yall!"
We responded:
"Thanks so much for your feedback! We love that as starting out into your adulthood on your own, that we have been able to build trust and have you feel very welcomed here. Our goal is to always have our customers feel like family and to celebrate every win we can with you. We are so happy that we were able to get your renter's and auto insurance at a great rate! Please do not hesitate to reach out to us if you ever have any questions!"
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Debra Lorion

April 22, 2026

5  out of  5
rating by Debra Lorion
"My husband and I are new to Duncan and switched from the wonderful Union office. The Duncan office did a wonderful job in helping us get established. It was an easy transition with their help."
We responded:
"Thanks Debra for the review! We are so thankful that our team here has been able to make it a smooth and easy transition for you and your family! Please do not hesitate to reach out if you have questions! "
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Allison Ballenger

April 22, 2026

5  out of  5
rating by Allison Ballenger
"Great experience. Answered all questions."
We responded:
"Thank you so much for the great review Allison! I'm so glad my team was able to help with all your questions. We're always here to help! "
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Lyn George

April 22, 2026

5  out of  5
rating by Lyn George
"helpful, quick response and extremely helpful."
We responded:
"Thank you so much Lyn for the review! Our team here tries to work as quick as we can to help all of our customers. Customers mean so much to us and we are so thankful to have you with us! Please do not hesitate to reach out if you have any questions. "
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Elisabeth Fowler

April 21, 2026

5  out of  5
rating by Elisabeth Fowler
"Absolutely love this team! Sweetest girls and always help to answer any questions I may have. Glad I picked them for my insurance."
We responded:
"Elisabeth, thanks so much for the 5-Star review! Our team here strives to always meet the needs for our customers and hearing this feedback, makes me so proud to know we were able to help you. I am thankful we were able to help you with your health and auto insurance! "
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Tommy Marotta

April 21, 2026

5  out of  5
rating by Tommy Marotta
"I was very happy with the service I received.. everyone was very nice and polite to me"
We responded:
"Thank you, Tommy! We're glad to hear that you were happy with the service you received. Please don't hesitate to reach out if you need anything."
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Joyce Tuck

April 20, 2026

5  out of  5
rating by Joyce Tuck
"Ariel and Cierra were very helpful.I am so glad i changed to State Farm."
We responded:
"Thanks Joyce for the feedback! I am glad to hear that Cierra was very helpful for you. It’s fantastic that she was able to help you save on your car insurance We pride ourselves on our team's professionalism and dedication, and it's wonderful to know that Cierra's detailed explanations helped you feel confident in your choices. Your recommendation means the world to us, and we’re here to assist you anytime you need help. Thank you again for your kind words!"
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Doris White

April 20, 2026

5  out of  5
rating by Doris White
"The ladies at State farm Ariel as well as Sierra or amazing, they have great customer service and I would recommend friends as well as family to their facility. Ariel as well as Sierra made me feel like I'm part of their family."
We responded:
"Thanks Doris for the review! We truly are dedicated to having our customers feel more like a family. We are so thankful that everything worked out for you on your auto insurance and we were able to help you out! "
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Tony Webster

April 17, 2026

5  out of  5
rating by Tony Webster
"Great personal service"
We responded:
"Thank you so much, Tony! I really appreciate your kind words. I’m glad you felt well taken care of, and I’m grateful for the opportunity to provide you with personal service. Please don’t hesitate to reach out if I can help with anything in the future."