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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carolina South YouTube Channel

August 30, 2024

5  out of  5
rating by Carolina South YouTube Channel
"Working with Ariel McLanahan’s State Farm on Main Street in Duncan is the best customer experience I’ve ever had. So much so that I not only switched my auto coverage but I got my life insurance, my son’s life insurance, and renters insurance. It wasn’t just the customer service from Ariel, Kayla, and Kaylyn but it’s also how affordable everything was to get completed!"
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Tammie Gilstrap

August 26, 2024

5  out of  5
rating by Tammie Gilstrap
"Kayla was great in helping me!"
We responded:
"Hi Tammie! Thank you for the great review! Kayla does a fantastic job and I'm so glad you had a good experience with her. "
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Matthew MacPhail

August 20, 2024

5  out of  5
rating by Matthew MacPhail
"Wow, I mean WOW!! Insurance has never been so easy to understand as it is when you’re working with Kaylyn Good at Ariel Mclanahan State Farm in Duncan! She was professional, patient, and very good at explaining how everything worked when I was applying for my Life Policy. I highly recommend this office and Kaylyn Good in particular for any and all of your insurance needs!!"
We responded:
"Thank you so much for sharing your experience with Kaylyn! She is awesome and I'm so glad to have her as a part of my team here. "
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Kristian Pruitt

August 19, 2024

5  out of  5
rating by Kristian Pruitt
"Kayla is very nice and helpful. I appreciate her patience on the phone, and she’s quick to follow up on my requests. Thank you!!"
We responded:
"Hi Kristian! Thank you for sharing the kind words about Kayla. She is a gem and I'm really lucky to have her on my team here. "
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Barbara Durrah

August 19, 2024

5  out of  5
rating by Barbara Durrah
"I always get great service at this State Farm office everyone is pleasant and answer my questions"
We responded:
"Hi Barbara! Thank you for you business and for your feedback. I'm glad to hear you are having a good experience with my office. I look forward to serving your for years to come!"
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EShelHVAC Shelton

August 19, 2024

5  out of  5
rating by EShelHVAC Shelton
"Wonderful visit ,I feel like I am in good hands with Ariel. And her team. Thanks Eddie Shelton"
We responded:
"Thank you for the five-stars, Eddie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Neacole Murray

August 7, 2024

5  out of  5
rating by Neacole Murray
"I have been working with Ariel since day one. She is an extremely knowledgeable agent with a great personality and truly cares about her community. Can’t recommend her enough for all of your insurance needs!"
We responded:
"Thank you so much for the kind words, Neacole!"
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chyna's digital_lab

August 6, 2024

5  out of  5
rating by chyna's digital_lab
"Kayla’s customer service was the best. She provided me with all the details I needed to make sure I had everything I needed. Wish there were more ppl like her out here. Outstanding job Kayla. You are very much appreciated!"
We responded:
"Thank you so much for sharing your experience working with Kayla! She does an outstanding job and I'm lucky to have her on my team here. "
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Garvis Powers

August 6, 2024

5  out of  5
rating by Garvis Powers
"Kayla was very helpful. And put forth great effort in meeting my isurance needs."
We responded:
"Hi Garvis! I appreciate you taking the time to share your experience with Kayla. She does an outstanding job taking care of our customers. I'm thankful to have her here and I'm glad she took good care of you!"
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Joe Hampton

July 29, 2024

5  out of  5
rating by Joe Hampton
"Ariel made the process extremely fast and easy. I was insured before the call ended. She answered questions simply which in fact saved me money. Thank you"
We responded:
"Hello Joe! Thank you for sharing your experience with my office here in Duncan. I am so glad we were able to answer your questions and especially glad we saved you some money! I hope we can continue to provide you good service for many years. "
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Kathy Johnson

July 23, 2024

5  out of  5
rating by Kathy Johnson
"Everyone I have come in contact with at Ariel. McClanahan‘s office has been extremely professional and helpful. I would highly recommend this State Farm agent. They are always so willing to go the extra mile."
We responded:
"We love seeing reviews like this, Kathy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Tommy Marotta

July 18, 2024

5  out of  5
rating by Tommy Marotta
"I was very happy with the service I received.. everyone was very nice and polite to me"
We responded:
"Thank you, Tommy! We're glad to hear that you were happy with the service you received. Please don't hesitate to reach out if you need anything."
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Dorinda Smith

July 17, 2024

5  out of  5
rating by Dorinda Smith
"Kayla and Ariel have been awesome! Very helpful and friendly! I so appreciate them helping me!!"
We responded:
"Thank you for the great review, Dorinda! We appreciate your business and we're glad to have you here. "
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Christopher Justice

July 16, 2024

5  out of  5
rating by Christopher Justice
"Wow!! these people were super nice and very professional and so helpful with my questions about insurance, I think I've found what I've looked for in a insurance friend for a long time and what I'm paying thru these people are very fair and easy to to get set up with them. so far it's great!!!!"
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Chris Rogers

July 11, 2024

5  out of  5
rating by Chris Rogers
"I recently called my State Farm agent Ariel McClanahan in Duncan, SC. She was kind, extremely helpful and resolved the issue within 30 minutes. Her coworker Kaylyn is so Amazing you would not believe it."
We responded:
"It was a pleasure helping you out, Chris! Thank you for your business and we look forward to talking with you again soon! "
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Roger Green

July 10, 2024

4  out of  5
rating by Roger Green
"Kayla has been very helpful to me and her communication skill was great and I appreciate talking to her thanks for having her on your team"
We responded:
"Roger, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Kayla cares a lot about our customers."
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Sue Jenkins

July 9, 2024

5  out of  5
rating by Sue Jenkins
"We have had our auto and homeowners insurance with Travelers for years, when the premium increased 34% with no claims or tickets we started shopping our insurance. State Farm was so easy to work with and saved us almost 2K. I highly recommend!!"
We responded:
"Thank you, Sue, for sharing your experience! I'm thrilled to hear you found our service easy and saved almost 2K with your auto and homeowners insurance. We're grateful for your recommendation and look forward to assisting you in the future! - Ariel McLanahan, State Farm Insurance Agent, Duncan, SC"
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Beth Scott

July 8, 2024

5  out of  5
rating by Beth Scott
"Ariel and her team are very helpful, kind and professional. They are friendly and efficient. Even let us know what we needed at another business and where to pick up lunch while serving us drinks! ( non alcoholic of course)...lol. Superb bunch of ladies. Appreciate it! 😍"
We responded:
"Thank you, Beth, for your kind words! We're thrilled you had a great experience with our team. We're glad to have been able to assist you efficiently and make your visit enjoyable. We appreciate your feedback and look forward to helping you in the future! 😊 Ariel McLanahan - State Farm Insurance Agent, Duncan, SC"
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Donna Woody

July 8, 2024

5  out of  5
rating by Donna Woody
"I called in to report an accident and Kayla was very helpful and attentive. She guided me on the steps that I needed to take to get my claim in the works. A very nice experience!"
We responded:
"Thank you for leaving us a positive review, Donna! We appreciate your praise for Kayla's helpful and attentive assistance in guiding you through the claim process. We're happy to have provided you with a nice insurance experience! If you need any further assistance, feel free to reach out. - Ariel McLanahan - State Farm Insurance Agent, Duncan, SC"
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Sandy Schaefer

June 25, 2024

5  out of  5
rating by Sandy Schaefer
"Knowledgeable and professional and quickly took care of what I went in for. Kayla was very friendly as well."
We responded:
"Sandy, I'm pleased to hear that you found our team knowledgeable, professional, and efficient in addressing your needs. We appreciate your positive feedback about Kayla's friendliness as well. We're grateful for the opportunity to assist you and look forward to helping with any future insurance needs you may have! Ariel McLanahan - State Farm Insurance Agent, Duncan, SC"
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Stephen Hinojos

June 20, 2024

5  out of  5
rating by Stephen Hinojos
"I have been a member with State farm for over 10 years. Today i had to deal with Kayla, and she was extremely nice and very easy to work with."
We responded:
"Stephen, I'm pleased to hear that Kayla provided you with excellent service during your recent visit. We're grateful for your loyalty over the past 10 years and are elated that you found working with Kayla to be a positive experience. If you ever need assistance in the future, please don't hesitate to reach out. Ariel McLanahan - State Farm Insurance Agent, Duncan, SC"
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Johnny Scott

June 12, 2024

5  out of  5
rating by Johnny Scott
"Very Nice She greet you with a big smile that make you feel special jla"
We responded:
"We're overjoyed to receive your 5-star rating, Johnny! Your satisfaction is our priority, and we're thrilled that we were able to meet your expectations. Your support encourages us to continue delivering excellence."
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joyce stepp

June 4, 2024

5  out of  5
rating by joyce stepp
"Highly recommend coming here for any insurance needs!! Ladies at the office helped me and answered all the questions I had!! Absolutely helped me understand everything even the little things! They absolutely go out their way to make you satisfied with what you are putting your money towards and explains it so well! Best place to go and will forever go to for anything!"
We responded:
"Joyce, we are delighted to hear that our team was able to assist you with all your insurance needs and provide thorough explanations. We are pleased that you found our service helpful and informative. Thank you for choosing our office for your insurance needs, and we look forward to assisting you in the future! Ariel McLanahan - State Farm Insurance Agent, Duncan, SC"
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Monique Strange

May 8, 2024

5  out of  5
rating by Monique Strange
"Called to get copy of policy and it was emailed to me in less than a minute. Great job 👏"
We responded:
"Monique, your quick response means a lot to us! We're pleased to hear that you received your policy promptly. Our team is always ready to assist you with any insurance needs you may have in the future. Thank you for choosing our office for your insurance services! - Ariel McLanahan - State Farm Insurance Agent, Duncan, SC"
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Annmarie Heck

April 30, 2024

5  out of  5
rating by Annmarie Heck
"My agent and support staff has always been so helpful. If I have any questions they answer my questions in a very timely manner"
We responded:
"Thank you for your feedback, Annmarie. We appreciate your recognition of our team's helpfulness and responsiveness. Your satisfaction is our priority, and we're committed to providing timely assistance whenever you have questions. - Ariel McLanahan - State Farm Insurance Agent"